Gesundheit Alt-Wiedikon, Kreis 3

Augenarztpraxis Eye Factory

Dr. Andreas Prangl-Grötzl

Birmensdorferstrasse 155, Zürich

Jetzt offen: 08:00-13:00 | 14:00-18:00

Schmiede Wiedikon nahe
Zwinglihaus 5 Min 3272

Parkhaus Stauffachertor 1 km

  • 52 Ratings
Thank u dear doctor eva younes you are the best ever ophthalmologist I have ever seen in my life and you have a super work and u are so kind with my wife because we didn’t find any good and brilliant doctor like you thanks again for ur help and next time we are going to choose only u with my wife
Sep 2023 David emma
Avoid! I was their patient for a few months in 2017. At the first visit they diagnosed me Keratoconus and started treating it. After that I made multiple visits over multiple months so they can treat my disease. My optometrist didn't trust the diagnosis and recommend that I check with the specialist (Elza Institute). The specialist confirmed that I don't have Keratoconus. I called Eye Factory to cancel the remaining treatment and told them what the specialist said. First they said: "ok, but we are sure you do have it and should continue", then called me an hour later: "ah, you don't have it, there must have been a misunderstanding". (Not on my side, even the last paper I got from them states "Keratoconus on both eyes"). After I sent them a polite letter asking for the refund (didn't even ask for all of it!), they refused talking to me. I had to involve Patientenstelle to continue the conversation. Extremely unprofessional. I didn't get my money back (~2000 CHF!). They are fraudsters!
Ivank
Online Terminvergabe - gute Behandlung. Kurzfristige Terminvereinbarung war möglich. Diese Terminvereinbarung Online und ausserhalb der Bürozeiten abwickeln zu können, empfand ich sehr angenehm. Kaum Wartezeiten. An der Behandlung selbst gibt es auch nichts zu bemängeln. Alles tip-top.
Marianne
Mega freundliches Personal, geben Alles für einen!!!! Sehr kompetenter Herr am Empfang, der dann aber so ziemlich alles macht in der Praxis...und immer gute Laune hat!!!! Weiter so!

Super!!! Top Service, unkompliziert wenig blablabla....problemorientierte Behandlung!!! Genial... weiter so!!

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