Bar Restaurant Kantine
Edel (Gediegen, weiss gedeckt), Preise moderat bis teuer
Tolles urbanes Ambiente.
044 317 1919 ruesterei.ch facebook
Kalanderplatz 6 - 8045 Zürich Kreis 3 Wiedikon
I have regularly visited Rusterei for business lunches (5 times in the last couple of months). Today (1st December) I cancelled a reservation which I thought I had made for 2nd January on the online website quandoo.ch and proceeded to rebook for the following Friday (9th) due to a change in availability of my business partner. I received a call at around 14.00 today from a member of staff explaining in very short tone they could not honour my reservation for Friday 9th as I had cancelled my reservation at short notice. At first I was very confused however then eventually realised I had initially booked for the 1st as opposed to the 2nd. The bookings manager from Rusterei continually interrupted me and proceeded to shout at me about how they were loosing money as I didn't show up and couldn't make up that money. I explained my error and it was not listened to. I would also add I was not call at any point when I did not show up for the mistaken reservation (had they called at 12.15 they could easily have freed the table) At one point I was told that if it was a plane ticket I would have to pay the price if I didn't show up. At this point I asked why then they don't take a credit card for reservation as many (although typically better and better quality) do? I explained I will never go to the restaurant again and have advised my colleagues and friends the same. Previous to this I had enjoyed some pleasant business lunches here.
Edel , Preise moderat
PeggyCH 1 Dezember 2016
Wir haben einen super schönen Abend erlebt. Sehr gute Küche, Mega freundlicher Service. Wir kommen garantiert wieder. Vielen Dank für den Abend.
Hip , Preise moderat
sus6466 4 Februar 2015
Tolles urbanes Ambiente. Essen war auch sehr gut. Preise eher hoch aber lohnt sich.
Hip , Preise teuer